Privacy policy

Thank you for visiting our website spitexcare.ch and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP). The following data protection declaration serves to fulfill the information obligations arising from the FADP. These can be found, for example, in Art. 19 ff. FADP.

Owner

Data controllers within the meaning of Art. 5 let. j FADP are private persons or the federal body that decides on the purpose and means of processing.

With regard to our website, the controller is:

SpitexCare GmbH
Seebacherstrasse 4
8052 Zurich
Switzerland
E-mail: info@spitexcare.ch
Phone: +41443001122

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

Purpose of data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable delivery of the website. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after our website is accessed.

Restriction, objection, correction and deletion options

You can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. We explain below what happens to this data:

Application form

• What personal data is collected and to what extent is it processed?

  The data entered by you in the form fields of the application form and uploaded, if applicable, will be processed to fulfill the purpose stated below.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  The purpose of data processing is to check and process the application documents you upload via the form.

• Duration of storage

  The data will be deleted as soon as the application has been processed and there is no longer a legitimate interest in storing the application data. Your application documents will therefore be deleted after 6 months at the latest if no employment relationship is established.

• Necessity of providing personal data

  The information in the application form is necessary for sending and processing the application. If you do not fill in the mandatory fields or do not fill them in completely, your application cannot be sent or processed.

Evaluation function

• Scope of the processing of personal data

  We will process the data you enter in the fields of our evaluation form to fulfill the purpose stated below.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  Acceptance and publication of your review on our website - and if you explicitly agree to this - also on the internet platforms of our review service providers.

• Duration of storage

  Your review will be stored and published indefinitely. We reserve the right to delete it without giving reasons and without prior or subsequent information.

• Necessity of providing personal data

  The information in the rating function is provided voluntarily. If you do not fill in the mandatory fields or do not fill them in completely, the rating you have requested cannot be published on our platform.

Booking request form

• Scope of the processing of personal data

  We will process the data you enter in our booking request form (date, number of persons, etc.) to fulfill the following purpose.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  A pre-contractual exchange of information is necessary in order to check your booking so that we can prepare a possible subsequent conclusion of a contract.

• Duration of storage

  The data will be deleted as soon as it is no longer required for processing the booking and there are no longer any statutory retention obligations.

• Necessity of providing personal data

  The information in the booking request form is required in order to process your booking properly. If you do not fill in the mandatory fields or do not fill them in completely, we will not be able to process your booking request.

Callback service

• What personal data is collected and to what extent is it processed?

  We will process the data you enter in our call-back form, such as telephone number and name, to fulfill the following purpose.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  Provision and implementation of the callback service, fulfillment of the callback request.

• Duration of storage

  The data will be deleted as soon as it is no longer required to process your callback request.

• Necessity of providing personal data

  The information in the callback form is not required by law. If you do not fill in the mandatory fields or do not fill them in completely, we will not be able to process your callback request.

Comment function

• What personal data is collected and to what extent is it processed?

  The personal data you leave in your comment, e.g. the content of your comment, your name or pseudonym, your e-mail address, etc., will be processed.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  Acceptance and publication of your comment on our website.

• Duration of storage

  Your comment will be stored and published indefinitely. We reserve the right to delete your comment without giving reasons and without prior or subsequent notification.

• Restriction, objection, correction and deletion options

  You can delete your own comments yourself. If this does not work, you can have them deleted by us at any time. Please contact us for this purpose.

  You can request a correction or deletion of the data at any time. You can find out what rights you are entitled to and how to assert them at the bottom of this privacy policy.

• Necessity of providing personal data

  The use of the comment function is not required by law and is not necessary for the conclusion of a contract. You create comments for your own reasons and declare your immediate consent to publication by sending them. If you disclose personal information, you do so on your own initiative and responsibility. The use of the comment function is voluntary. You are not obliged to post a comment on our site. If you wish to leave a comment, you must fill in the fields marked as required. If you do not enter the required information, your comment cannot be published.

Contact form(s)

• What personal data is collected and to what extent is it processed?

  The data entered by you in our contact forms, which you have entered in the input mask of the contact form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form. Please note that we may also send you emails to the address provided in order to fulfill your contact request. The purpose of this is so that you can receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation e-mail is not mandatory for us and is for your information only.

• Duration of storage

  Once your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.

• Restriction, objection, correction and deletion options

  You can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  The contact forms are used on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not complete the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to a lack of information.

Live chat function

• Scope of the processing of personal data

  The data you enter in our live chat, e.g. name and content.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  We will only use the data recorded via our live chat to process inquiries received via our live chat.

• Duration of storage

  Once we have processed your inquiry received via our live chat, the data collected will be deleted immediately, provided there are no statutory retention periods.

• Restriction, objection, correction and deletion options

  You can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  The use of the live chat is voluntary. You are not obliged to contact us via the live chat. You can also use the other contact options provided on our website. If you do not enter the required information, you will not be able to use our live chat.

Login area / Registration

• Scope of the processing of personal data and personal data collected

  The registration and login data entered by you or provided to you.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  You have the option of using a separate login area on our website. So that we can check your authorization to use the protected area or the protected documents, you must enter your login data (e-mail or user name and password) in the corresponding form. If required, we can send you your login details or the option to reset your password by e-mail on request.

• Duration of storage

  The data collected will be stored for as long as you maintain a user account with us.

• Restriction, objection, correction and deletion options

  You can request the correction or deletion of your data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  Certain pages and their content are not publicly accessible. Certain users can gain access to the protected area via the login area on our website. It is not possible to use the content protected by the login area without entering personal data. If you wish to use our login area, you must complete the fields marked as mandatory (user name and password). The entry of the data requires the existence of a user account. It is not possible to log in if the data you enter is incorrect. If you enter the data incorrectly or not at all, the protected area cannot be used. However, the rest of the site can still be used without a login.

Newsletter registration form

• What personal data is collected and to what extent is it processed?

  When you register for the newsletter on our website, we receive the email address you enter in the registration field and, if applicable, other contact details if you provide them to us via the newsletter registration form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  The data entered in the registration form for our newsletter will be used by us exclusively for sending our newsletter, in which we provide information about all our services and news. After you have registered, we will send you a confirmation e-mail containing a link that you must click on to complete your registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 FADP.

• Duration of storage

  You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe, provided there are no statutory retention obligations. We will also delete your data immediately if you do not complete your registration. We reserve the right to delete your data without giving reasons and without prior or subsequent information.

• Restriction, objection, correction and deletion options

  You can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  If you would like to use our newsletter, you must complete the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are required in order to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not complete the mandatory fields, we will not be able to provide you with our newsletter service.

Appointment booking form

• Scope of the processing of personal data

  The data you enter in our appointment booking form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

• Purpose of data processing

  We will only use the data collected via our appointment booking form to process appointment requests received via the appointment booking form.

• Duration of storage

  Your appointment booking will be deleted by us immediately after 12 months have elapsed since the appointment was scheduled, provided there are no statutory retention obligations. We reserve the right to delete your data without giving reasons and without prior or subsequent information.

• Restriction, objection, correction and deletion options

  You can request the correction or deletion of data at any time. The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  It is necessary to use our appointment booking form if you wish to book an appointment with us online. To book online, you must provide certain mandatory information. If you do not complete the mandatory information, your appointment booking cannot be accepted or processed.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

The disclosure of data to third parties depends on the scope of the activities or offers of our website or our business model described below.

In principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals who are entitled to it on the basis of legal provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are challenged.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code). We also use the following web trackers to analyze visits to this website:

• Custom Audiences

  We use the Custom Audiences service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, email: impressum-support@support.facebook.com, website: http://facebook.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  Facebook Custom Audience is an advertising tool from Facebook that can be used to target advertising campaigns to site visitors.

  You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.facebook.com/about/privacy.

  The provider also offers an opt-out option at https://www.facebook.com/about/privacy.

• Facebook Connect

  We use the Facebook Connect service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, email: impressum-support@support.facebook.com, website: http://www.facebook.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  Via Facebook Connect, users can use their Facebook profile to simplify registration with other web services.

  You can access the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.facebook.com/about/privacy.

  The provider also offers an opt-out option at https://www.facebook.com/about/privacy.

• Google

  We use the Google service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  We use Google to be able to load additional Google services on the website. The service is used to provide other Google services, such as the data processing required for the provision of streams and fonts and relevant Google search content.

  It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to their Google account.

  The service or we collect the following data for the processing itself:

  Background data stored in the Google user account or with other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the end device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google privacy policy.

  You can view the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Ads

  We use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  Google Ads is an advertising system with which we can place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, they will be taken to our website. In order to be able to measure the success and remuneration of Google Ads advertisements, Google Ads measures the success of the advertising measure when our website is accessed. Our website processes the data provided by Google Ads in order to analyze and improve our advertising measures and to calculate any remuneration that may be due.

  Your data may also be used for remarketing purposes with your consent.

  The service or we collect the following data for processing purposes:

  Data on the advertising interests of site visitors, interactions of site visitors with advertising relating to our website, data on visits to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the end device used, the user's IP address and browser and other data from Google services for the provision and refinement of Google advertising relating to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualization of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  Further information on the responsible handling of business data can be found at https://business.safety.google/privacy/.

  You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Analytics

  • Scope of the processing of personal data

    On our website we use the web tracking service of Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Analytics). As part of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimize our website and make it more accessible. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyber attacks. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission.

  • This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymized collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirmatory action or behaviour) in accordance with Art. 13 para. 1 FADP.

  • Purpose of data processing

    Google will use this information on our behalf to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website.

  • The information from the web tracker enables us to take effective countermeasures and protect the personal data processed by us from these cyberattacks

  • . Duration of storage

    Google will store the data relevant for the provision of web tracking for as long as is necessary to provide the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations.

  • In any case, the deletion takes place after the retention obligation has expired

  • . Objection and deletion options

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link(http://tools.google.com/dlpage/gaoptout?hl=de). You can find Google's security and data protection principles at https://policies.google.com/privacy.

• Google Analytics (Google Signals)

  We use the Google Analytics (Google Signals) service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  Google Analytics is a web tracker that analyzes the behavior of site visitors and their interactions with our website and provides us with evaluations and forecasts about the content and products of our website and their popularity (so-called tracking). We have integrated Google Analytics so that the service can compile an analysis of the surfing behavior of site users. For this purpose, Google collects the page interactions of page visitors with our website and, if applicable, existing information resulting from the reading of cookies or other storage technologies and prepares it statistically for us. Google Analytics uses data processing technologies that make it possible to track individual site visitors and their interaction across devices and sessions with other Google services such as the Google Ads advertising network. Data from other Google services is also used to close data gaps using machine learning technologies, modeled statistics and forecasting functions and to compile comprehensive statistics on the content of our website. If Google Analytics is activated on our website, the data collected by Google Analytics is transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transferred to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. Personal data is also transferred to the USA. We carry out the analysis using Google Analytics in order to constantly optimize our website and make it more accessible. This is a so-called reach measurement.

  The service or we collect the following data for processing: Data on the interactions of page visitors with the content of the website, data on the handling of the services displayed on our website, data from external Google services, insofar as they interact with our website, such as advertising data or data on behavior in relation to advertising, data on the rough geographical origin, the browser used, operating system and other information on the end device used, if necessary across devices and regardless of the session.

  Google Analytics will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. Insofar as individual interactions of site visitors make it possible to subsequently establish a personal reference to specific actions, we will delete the collected data when the purpose has been achieved. The data will be deleted at the latest when it is not subject to any statutory retention obligations. As a rule, we will delete this data after 12 months at the latest. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://tools.google.com/dlpage/gaoptout?hl=de.

• Google Tag Manager

  • What personal data is collected and to what extent is it processed?

    On our website, we use the Google Tag Manager service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform for executing and controlling other web services and web tracking programs in a bundled manner by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are executed using Google Tag Manager, analyzes your surfing behavior (so-called "tracking"). This data sent by individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately in this privacy policy. You can find more information on data protection for the tools integrated in Google Tag Manager in the relevant section of this privacy policy. When using our website with activated integration of Google Tag Manager tags, data, in particular your IP address and your user activities, are transmitted to servers of Google Ireland Limited. With regard to the web services integrated via Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymized by Google Tag Manager before transmission by means of IP anonymization of the source code.

  • Google Tag Manager only enables the anonymized collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirmatory action or behavior) in accordance with Art. 13 para. 1 FADP.

  • Purpose of data processing

    On our behalf, Google will use the information obtained via Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.

  • Duration of storage

    Google will store the data relevant to the function of Google Tag Manager for as long as is necessary to provide the booked web service. Data collection and storage is anonymized. If there is any personal reference, the data will be deleted immediately, provided that it is not subject to any statutory retention obligations.

  • In any case, the deletion takes place after expiry of the retention obligation.

  • Objection and deletion option

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting in your browser. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de. You can find Google's security and data protection principles at https://policies.google.com/privacy.

• Gstatic

  We use the Gstatic service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalog files.

  In particular, the service loads background data for Google Fonts and Google Maps.

  As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States.

  You can view the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can withdraw your consent to the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. When you access our website, these external providers may receive personal information about your visit to our website. This may result in data being processed outside Switzerland. You can prevent this by installing an appropriate browser plug-in or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

• Google Cloud APIs

  We use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  We use Google APIs to be able to load additional Google services on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts fonts and to provide the Google Maps map.

  The service or we collect the following data for processing: IP address

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy under the data protection responsibility of Google. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Fonts

  We use the Google Fonts service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  We use the Google Fonts service to integrate attractive fonts on our website in order to be able to display our website in a visually improved version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts fonts to run.

  This is the case, for example, if our website uses Google services that require Google Fonts to run

  . The service or we collect the following data for the processing itself:

  Data on fonts, IP address of the site visitor, statistics on the use of fonts and other data from Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy.

  You can view the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google reCaptcha

  We use the Google reCaptcha service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  If Google reCaptcha is activated on our website, the data determined by Google reCaptcha will be transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. On the basis of specific characteristics and an analysis of the page behavior, the service recognizes whether the input made is an automated input by means of a program (so-called bot) or a human being. The service has three different levels. Either the service automatically recognizes that the input is not automated by a bot or it lets the user select a Captcha checkbox. A third option is to display small image or voice tasks / text tasks that must be solved by the site visitor. Google reCaptcha is a Capcha service that is used on our website for security reasons in order to prevent bots (robot programs) from interacting with our website. Google reCaptcha verifies on our behalf that only humans and not bots can use our website.

  In particular, this enables us to protect the special functions of our website (e.g. contact forms or other input options such as the login area) from abusive page access.

  The service or we collect the following data for the processing itself:

  User behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.

  If you wish to use the input options protected by Google reCaptcha on our website, you must allow the use of Google reCaptcha and, if necessary, solve corresponding captchas. If you do not fill in the captcha or do not allow the use of Google reCaptcha, you will not be able to use the form protected by the captcha. Alternatively, you can always use our other contact options (e.g. post or e-mail).

  You can access the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• HubSpot Forms by HubSpot

  We use the HubSpot Forms by HubSpot service from HubSpot, Inc, 25 First Street, 2141 Cambridge, United States, email: privacy@hubspot.com, website: https://www.hubspot.de/ on our website. Your personal data will be transferred to so-called insecure third countries that do not guarantee adequate data protection through their legislation. Your data will only be passed on if suitable data protection is guaranteed. This can be guaranteed in particular by

  • international treaties
  • Data protection clauses in a contract between the controller or processor and their contractual partner that have been communicated to the FDPIC in advance
  • Specific safeguards developed by the competent federal body and communicated to the FDPIC in advance
  • Standard data protection clauses that have been approved, issued or recognized by the FDPIC in advance or
  • binding corporate rules on data protection that have been approved in advance by the FDPIC or by a data protection authority of a state that guarantees adequate protection

  If such guarantees are not in place, your data may only be disclosed if you have given your consent, the disclosure is directly related to the conclusion or execution of a contract, or the disclosure is necessary to enforce claims before courts and authorities or to protect public interests.

  The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  With the help of hsforms, we can provide you with surveys and forms on our website in a simple way.

  You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://legal.hubspot.com/de/privacy-policy.

• Hubspot

  On our website, we use the Hubspot service provided by HubSpot, Inc, 25 First Street, 2141 Cambridge, United States, e-mail: hubspotgermany@hubspot.com, website: https://www.hubspot.de/. Your personal data is transferred to so-called insecure third countries that do not guarantee adequate data protection through their legislation. Your data will only be passed on if suitable data protection is guaranteed. This can be guaranteed in particular by

  • data protection clauses in a contract between the controller or processor and their contractual partner, which have been communicated to the FDPIC in advance
  • specific guarantees that have been drawn up by the competent federal body and communicated to the FDPIC in advance
  • standard data protection clauses that have been approved, issued or recognized by the FDPIC in advance or
  • binding internal company data protection regulations,
  • which have been approved in advance by the FDPIC or by an authority responsible for data protection in a country that guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or execution of a contract, or if the disclosure is necessary to enforce claims before courts and authorities or to protect public interests.

  The legal basis for the transfer of personal data is our legitimate interest in processing, which lies in achieving the purpose described below.

  HubSpot is a CRM platform for marketing, sales and service. The service provides us with tools for social media marketing, content management, web analytics, customer service and search engine optimization, among other things.

  You can access the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://legal.hubspot.com/de/privacy-policy.

• Hubspot-Cookie Banner

  On our website we use the Hubspot-Cookie Banner service of Hubspot, Inc, 25 First Street, 2141 Cambridge, United States, e-mail: privacy@hubspot.com. Your personal data is transferred to so-called insecure third countries that do not guarantee adequate data protection through their legislation. Your data will only be passed on if suitable data protection is guaranteed. This can be guaranteed in particular by

  • data protection clauses in a contract between the controller or processor and their contractual partner, which have been communicated to the FDPIC in advance
  • specific guarantees that have been drawn up by the competent federal body and communicated to the FDPIC in advance
  • standard data protection clauses that have been approved, issued or recognized by the FDPIC in advance or
  • binding internal company data protection regulations,
  • which have been approved in advance by the FDPIC or by an authority responsible for data protection in a country that guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or execution of a contract, or if the disclosure is necessary to enforce claims before courts and authorities or to protect public interests.

  The legal basis for the transfer and processing is Art. 31 para. 1 FADP.

  The use of the service helps us to comply with our legal obligations.

  The service integrates a cookie banner on our website, which we use to comply with our legal obligations.

  You can view the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can find out what rights you have with regard to processing at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://legal.hubspot.com/de/privacy-policy.

• Legally ok legal text snippet and modules

  We use the Legally ok legal text snippet and modules service from Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https://www.legally-ok.com/ on our website.

  The processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there.

  The legal basis for the transmission and processing is Art. 31 para. 1 FADP.

  The use of the service helps us to comply with our legal obligations.

  With the help of the service, the content of our legal texts is reloaded onto our website. The current legal texts are loaded via the integration on our site. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.

  You can find out what rights you have with regard to processing at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

• LinkedIn

  We use the LinkedIn service provided by LinkedIn Ireland Unlimited Company, Wilton Place, 2 Dublin, Ireland, email: info_impressum@cs.linkedin.com, website: https://www.linkedin.com/ on our website. According to the assessment of Swiss authorities, the processing takes place in secure third countries. The list of countries in Switzerland and further information can be found at the following link

  https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 1 FADP, which you have given on our website.

  When using the Linkedin plugin, we establish a connection to the Linkedin platform in order to give logged-in members of Linkedin the opportunity to interact with us.

  You can access the provider's certification under the EU-US Data Privacy Framework at

  https://www.dataprivacyframework.gov/list. You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy. The

  provider also offers an opt-out option at https://www.linkedin.com/help/linkedin/answer/68763?lang=de.

• Social Plug-In - "Facebook by META

  • "

    What personal data is collected and to what extent is it processed?

    On our website we have integrated a social plug-in of the social network "Facebook by META", which is operated by Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://www.facebook.com/ ("Facebook by META"). When you access a page that contains such a plug-in, your browser automatically establishes a background connection to the Facebook by META servers. The content of the plug-in is transmitted by Facebook by META directly to your browser and only integrated into our site. Through this integration, Facebook by META receives the information that your browser has loaded a specific page of our website. This also applies if you do not have a Facebook by META profile or are not currently logged in to Facebook by META. This information (including your IP address) is transmitted by your browser directly to a Facebook by META server in Ireland and stored there. If you are logged in to Facebook by META, Facebook by META can directly associate your visit to our website with your Facebook by META profile. If you interact with the plug-ins, for example by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook by META server and stored there.

  • The information is also published on your Facebook by META profile and displayed to your Facebook by META contacts that you have activated for this purpose.

  • Legal basis for the processing of personal data

    Relevant are Art. 6 et seq. FADP (if you have registered with "Facebook by META") and Art. 6 para. 3 FADP (if you have not registered with Facebook by META).

  • Insofar as processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, the legitimate interest of the website operator is to enable users to interact with the website operator's content on Facebook by META.

  • Purpose of data processing

    The primary purpose of data collection is to offer you an opportunity for social interaction linked to Facebook by META and thus to make our website interactive.

  • The scope of the data collection and the further processing and use of the data you provide by Facebook by META as well as your rights in this regard and setting options to protect your privacy can be found in Facebook by META's data protection information: https:

  • //www.facebook.com/about/privacy

    Duration of storage

    Facebook by META will store the data relevant for the provision of the web service for as long as necessary.

  • If the data is subject to statutory retention obligations, it will be deleted after the retention obligation has expired.

  • Objection and deletion option

    If you do not want the Facebook by META social plug-in to be executed, you can also prevent it from being executed by installing a corresponding add-on or script blocker. If you do not want Facebook by META to assign the data collected via our website to your Facebook by META profile, you must log out of Facebook by META before visiting our website. The right to information, rectification and erasure is otherwise governed by the general provisions on the right to object and the right to erasure under data protection law described below in this privacy policy.

• Social plug-in - "X (formerly Twitter)

  • "

    What personal data is collected and to what extent is it processed?

    On our website, we have integrated a social plug-in of the social network "X (formerly Twitter)", which is operated by X Corp, 1355 Market Street, Suite 900, 94103 San Francisco California, United States, e-mail: de-support@twitter.de, website: https://twitter.com/de ("X (formerly Twitter)"). When you access a page that contains such a plug-in, your browser automatically establishes a background connection to the servers of X (formerly Twitter). The content of the plug-in is transmitted by X (formerly Twitter) directly to your browser and only integrated into our site. Through this integration, X (formerly Twitter) receives the information that your browser has loaded a specific page of our website. This also applies if you do not have an X (formerly Twitter) profile or are not currently logged in to X (formerly Twitter). This information (including your IP address) is transmitted directly from your browser to an X (formerly Twitter) server in the United States and stored there. If you are logged in to X (formerly Twitter), X (formerly Twitter) can directly associate your visit to our website with your X (formerly Twitter) profile. If you interact with the plug-ins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to an X (formerly Twitter) server and stored there.

  • The information is also published on your X (formerly Twitter) profile and displayed to your X (formerly Twitter) contacts that you have activated for this purpose.

  • Legal basis for the processing of personal data

    Relevant are Art. 6 et seq. FADP (if you have registered with "X (formerly Twitter)") and Art. 6 para. 3 FADP (if you have not registered with X (formerly Twitter)).

  • Insofar as processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, the legitimate interest of the website operator is to enable users to interact with the website operator's content on X (formerly Twitter).

  • Purpose of data processing

    The primary purpose of data collection is to offer you an opportunity for social interaction linked to X (formerly Twitter) and thus to make our website interactive.

  • The scope of the data collection and the further processing and use of the data you provide by X (formerly Twitter) as well as your rights in this regard and setting options for protecting your privacy can be found in X (formerly Twitter)'s data protection information: https://x.com/de/privacy

  • Duration of storage

    X (formerly Twitter) will store the data relevant for the provision of the web service for as long as is necessary.

  • If the data is subject to statutory retention obligations, it will be deleted after the retention obligation has expired.

  • Objection and deletion option

    If you do not want the social plug-in from X (formerly Twitter) to be executed, you can also prevent it from being executed by installing a corresponding add-on or script blocker. If you do not want X (formerly Twitter) to assign the data collected via our website to your X (formerly Twitter) profile, you must log out of X (formerly Twitter) before visiting our website. The right of access, rectification and erasure is otherwise governed by the general provisions on the right to object and the right to erasure under data protection law described below in this privacy policy.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We only store the personal data to the extent and for as long as is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in storing it or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in 25 et seq. FADP, provided that the information cannot be refused, restricted or postponed by the data controller (see Art. 26 et seq. FADP). We will also be happy to provide you with a copy of the data.

Right to rectification

In accordance with Art. 32 para. 1 FADP, you have the right to demand that incorrectly stored personal data (e.g. address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to deletion

You have the right to request that we erase the personal data we have collected about you if

• either the data is no longer required
• the legal basis for the processing no longer applies due to the withdrawal of your consent
• there are no longer any legitimate reasons for the processing;
• your data is processed unlawfully;
• a legal obligation requires this.

The right does not exist if

• the processing is necessary for exercising the right of freedom of expression and information
• your data has been collected on the basis of a legal obligation;
• the processing is necessary for reasons of public interest
• the data is necessary for the establishment, exercise or defense of legal claims.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. Data for which we are legally obliged to retain will be deleted after expiry of the deadline.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

SpitexCare GmbH
Seebacherstrasse 4
8052 Zurich
Switzerland
E-mail: info@spitexcare.ch
Phone: +41443001122

Right to data portability

We will provide you with the following data on request:

• Data collected on the basis of consent (Art. 31 para. 1 FADP);
• Data that we have received from you within the framework of existing contracts (Art. 31 para. 2 let. a FADP);
• Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller requested by you insofar as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties in accordance with Art. 26 para. 1 let. b FADP, or only to a limited extent.

Notifications to the FDPIC and the right to lodge a complaint

Pursuant to Art. 49 FADP, data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the FDPIC's contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can bring about a judicial clarification of the problem in accordance with Art. 32 FADP. As a rule, an action under Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see reference to the contact form above).