Tariffs

The services we provide for you go beyond those of public Spitex.

We will be happy to offer you a service according to your wishes.
SpitexCare is a private Spitex organization with its own concordat number. Medically prescribed services are paid for by the health insurance companies (according to the cost credit agreement) and are exempt from VAT (as of January 1, 2021). The law (Art. 7a KLV) on care financing requires customers to pay a patient contribution of 10% of the costs for services subject to compulsory health insurance, in addition to the normal deductible and franchise.

Services subject to compulsory health insurance

(according to the Health Department of the Canton of Zurich, for 2021)

According to the Health Insurance Act (KVG), care prescribed by a doctor and the necessary needs assessment are subject to compulsory health insurance.

  • CHF 76.90/h

    Clarification, advice, coordination

  • CHF 63.00/h

    Examination and treatment

  • CHF 52.60/h

    Basic care

Your costs

Depending on the canton, you pay CHF 7.65 or a maximum of CHF 15.35 per day (regardless of the duration of the service or how often we visit you each day). Children and young people up to the age of 18 are exempt from the patient contribution, as are services covered by IV, MV and UV.

SpitexCare is recognized by all health insurance companies and we provide the best possible treatment for those with general, semi-private and private health insurance. We will be happy to clarify which services are covered by the health insurance companies and which are paid for by our clients themselves.

Benefits not covered by health insurance

Compulsory health insurance does not cover any domestic services or care services that are not listed in the Health Care Benefits Ordinance.

  • CHF 60.00/h

    Housekeeping and optional services plus CHF 11.50 travel allowance

  • On request

    On-call / emergency standby

  • CHF 150.00/h

    Emergency operation

  • On request

    Night watch / sitting watch / 24-hour care

Clients generally pay for services that are not covered by health insurance themselves. Certain areas can be covered by private supplementary insurance; if you don't want any surprises, contact your health insurance provider in advance.

Uncovered Spitex services can be reimbursed under certain circumstances via supplementary benefits. People of AHV age (Old-age and survivors' insurance) are also entitled to a helplessness allowance under certain conditions; information is available from the relevant AHV/IV offices or the social counseling services of the municipalities.

Important information

Supplementary benefits

You can apply for supplementary benefits for help, care and support at home. Supplementary benefits to AHV and IV help where pensions and income do not cover the minimum cost of living . www.ahv-iv.ch

Cancellation conditions

If the agreed appointment cannot be kept, it should be canceled at least 48 hours in advance. Cancellations at short notice or cancellations of first appointments must be charged.

Household

Domestic services are not covered by health insurance under basic insurance. The clarification for housekeeping services will also be invoiced. If you have supplementary insurance, the health insurance company may cover a portion of the costs.

Invoices

SpitexCare services are invoiced to clients on a monthly basis. A payment period of 10 days applies. The client will be charged for any reminder and collection fees resulting from outstanding payments. The care services are settled directly with the health insurance company.

Keep your health insurance statement and the SpitexCare statement for your tax return. You can claim the amounts.

Give us a call, we look forward to hearing from you and are available from early in the morning until late in the evening - or around the clock by prior arrangement.